Who We Are

NeuroLogicFlow operates as a financial analysis platform serving clients across South Korea and internationally. We're based at 노고산동 106-54번지 마포구 서울특별시, and we take data protection seriously.

When you use our services, you trust us with your information. This policy explains what we collect, why we collect it, and what we do to keep it safe. We've written this in plain language because privacy policies shouldn't require a law degree to understand.

Information We Collect

We collect information in several ways, and we want to be transparent about each type:

We only collect what we need to provide our services effectively. If you're wondering why we need specific information, feel free to ask us at [email protected].

How We Use Your Information

Your information helps us deliver better financial analysis services. Here's what we do with it:

We process your financial data to generate the analysis reports you request. This includes running calculations, creating visualizations, and identifying patterns in your data. We also use your information to maintain your account, send important updates about our services, and provide customer support when you need help.

Sometimes we analyze usage patterns to improve our platform – but this is done with aggregated, anonymous data that can't identify individual users. We never sell your personal information to third parties or use it for advertising purposes.

Data Storage and Security

We store your data on secure servers with industry-standard encryption. Our security measures include:

We regularly update our security practices to stay ahead of emerging threats. Our team receives ongoing training on data protection best practices.

Your Rights Under South Korean Law

South Korea's Personal Information Protection Act (PIPA) gives you specific rights regarding your personal data. We respect and uphold these rights:

To exercise any of these rights, contact us at [email protected]. We'll respond within the timeframes required by Korean law – typically within 10 business days.

Data Retention Periods

We don't keep your data forever. Here's how long we retain different types of information:

When data reaches its retention limit, we securely delete it from our systems. You can also request early deletion of your data by contacting us.

International Data Transfers

While our primary servers are located within South Korea, some of our service providers operate internationally. When we transfer data outside Korea, we ensure appropriate safeguards are in place.

We only work with providers that meet international data protection standards and have signed data processing agreements that protect your information. Any international transfers comply with PIPA requirements and include appropriate security measures.

Third-Party Services

We work with trusted third-party providers to deliver our services effectively. These include payment processors, cloud hosting services, and analytics tools. Each provider is carefully selected and must meet our data protection standards.

We share only the minimum information necessary for these services to function. For example, payment processors receive transaction details but not your financial analysis data. Cloud providers handle data storage but don't have access to view your information.

All third-party providers sign agreements requiring them to protect your data and use it only for specified purposes. We regularly review these relationships to ensure they maintain appropriate security standards.

Cookies and Tracking

Our website uses cookies to improve your experience and help our services function properly. Most cookies we use are essential for the platform to work – they help keep you logged in and remember your preferences.

We also use analytics cookies to understand how people use our site, which helps us make improvements. These don't identify you personally but give us insights into which features are most helpful.

You can control cookie settings through your browser, but please note that disabling essential cookies may affect how our platform works for you.

Changes to This Policy

We update this privacy policy occasionally to reflect changes in our services or legal requirements. When we make significant changes, we'll notify you by email and post the updated policy on our website.

Minor updates, like clarifying existing practices or fixing typos, may be made without notification. We always include the last updated date at the top of this policy so you can see when changes were made.

Continuing to use our services after policy updates indicates your acceptance of the changes. If you disagree with updates, you can close your account or contact us to discuss your concerns.